Ordering and service information
Frequently asked questions
Clear answers for restaurant, foodservice, hospitality, office, and institutional buyers.
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What types of restaurant supplies does Wees Express sell?
Food packaging, takeout containers, cups and lids, portion cups, bags, disposable cutlery, gloves, janitorial products, catering items, condiments, and other commercial foodservice supplies.
Does Wees Express ship restaurant supplies nationwide?
Yes. Eligible products ship across the United States. Availability and shipping methods vary by item and destination.
How does free next-business-day local delivery work?
Most eligible, in-stock local orders of $150 or more qualify for free next-business-day delivery when placed before 2:00 PM Eastern on the previous business day. Deliveries are made Monday through Friday and are not available on major holidays. Product availability, order eligibility, local delivery eligibility, the 2:00 PM Eastern cutoff, and normal delivery capacity may affect delivery timing.
What happens if a local-delivery item is out of stock?
Wees Express contacts the customer before changing fulfillment. The customer may hold the entire order until all items are available and receive everything together, or receive the available items first and receive the remaining out-of-stock items separately when they become available. Items are not substituted or split automatically without contacting the customer.
Can businesses order commercial case quantities?
Yes. Many products are offered in case or other business-oriented quantities shown on their product pages.
Does Wees Express carry takeout containers and packaging?
Yes. The assortment includes hinged containers, deli containers, aluminum pans, foil, foodservice paper, bags, and other packaging.
Can I order cups, lids, and drink supplies?
Yes. Shoppers can find clear cold cups, hot cups, foam cups, compatible lids, portion cups, straws, and drink carriers.
Are janitorial products and disposable gloves available?
Yes. Wees Express carries disposable gloves, trash bags, paper products, and selected cleaning and sanitation supplies.
Can businesses other than restaurants order?
Yes. Cafes, food trucks, bakeries, delis, stores, offices, schools, healthcare facilities, hotels, and other organizations can order.
Are all products eligible for nationwide shipping?
No. Some products have freight, perishability, location, or delivery restrictions. Confirm eligibility on the product page and during checkout.
How can I get help choosing a product?
Contact Wees Express by phone or email for assistance with product details, ordering, or delivery questions.
